Achieving Service Excellence: Strategies for Healthcare, Second Edition
| By: | Myron D. Fottler,Robert C. Ford,Cherrill P. Heaton |
| Publisher: | Health Administration Press |
| Print ISBN: | 9781567933277 |
| eText ISBN: | 9781567935202 |
| Edition: | 2 |
| Format: | Page Fidelity |
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