Managing Customer Experience and Relationships
| By: | Don Peppers; Martha Rogers |
| Publisher: | Wiley Professional Development (P&T) |
| Print ISBN: | 9781119815334 |
| eText ISBN: | 9781119815341 |
| Edition: | 4 |
| Format: | Reflowable |
eBook Features
Instant Access
Purchase and read your book immediately
Read Offline
Access your eTextbook anytime and anywhere
Study Tools
Built-in study tools like highlights and more
Read Aloud
Listen and follow along as Bookshelf reads to you
Details
Table of Contents