Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback
| By: | Ann Thomas, Jill Applegate |
| Publisher: | Wiley Professional Development (P&T) |
| Print ISBN: | 9780470563557 |
| eText ISBN: | 9780470627419 |
| Edition: | 1 |
| Format: | Page Fidelity |
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